The Winds of Change in Retail
Retail is changing fast, driven by advances in technology, the constant pull of social media, and the widespread use of mobile devices and tablets. Innovation and economic shifts are transforming the way consumers shop, engage with brands, and make purchasing decisions.
Today’s shoppers expect seamless experiences that connect online and in-store shopping, personalised service tailored to their needs, and the convenience to shop anytime, anywhere.
For businesses just like yours, this evolution presents both exciting opportunities and tough challenges.
A Growing Gap: Modern Demands vs. Outdated Systems
On the bright side, new technologies inspire innovative solutions like the one we’re developing at EPOS Cubed, offering real-time insights and streamlined processes.
But on the flip side, outdated EPOS systems are struggling to keep up. Many legacy systems lack the flexibility, scalability, and integration retailers need in today’s fast-paced, connected world.
In sectors like Farm Shops, Garden Centres, Food Halls, and Department Stores, the gap between what customers expect and what older systems can deliver is widening.
As mobile and tablet use grows, businesses need tools that handle multi-channel sales, provide instant updates, and empower teams with on-the-go capabilities. Without these, retailers risk falling behind, missing opportunities, and losing touch with their customers.
With so much at stake in terms of evolving customer demands, rising operational pressures, and the push for seamless shopping experiences, there’s one question every retailer should be asking as they prepare for 2025:
Is my current EPOS provider an obstacle to success?
Is my current EPOS provider
an obstacle to success?
Is my current
EPOS provider
an obstacle
to success?
At EPOS Cubed, we believe every retailer deserves a solution that adapts, evolves, and supports their goals—not one that restricts their growth.
As you prepare for 2025, now is the time to assess your current EPOS provider and ask yourself whether they are helping your business or hindering progress and costing you money.
The Real Value of Your EPOS Relationship
In all sorts of ways, your EPOS system is the engine behind your business.
It handles everything from stock management and sales tracking to customer engagement and financial reporting.
But is your current solution delivering the value you need?
Consider these questions:
- Innovation: Does your current provider embrace cutting-edge technology, or are they relying on outdated software that no longer moves with the times?
- Partnership: Do they treat you as a valued partner, or are you just another customer on a sales list? Do they think of you purely in transactional terms?
- Understanding: Do they really understand the sector you are in and the challenges modern retailers face, from multi-channel complexities to rising costs?
- Communication: Are they transparent about their roadmap and willing to engage with you on future developments? How long does it take to get changes to software based on your needs? Do you keep hearing that the next app or module is ‘Coming Soon‘, only for it to never show up!?
The way you answer these questions can reveal a lot about your business… and too often, retailers find themselves on the wrong side of the equation.
Legacy systems, lack of flexibility, lack of development, continual price hikes and impersonal service are common frustrations.
But it doesn’t have to be this way… 🟩
'Elements of Value': Helping You To Succeed
From the start, we redefined what EPOS systems should be able to.
We design our solutions to meet the needs of modern retailers, delivering practical benefits that empower your team and your business.
To express this in real terms, we’ve produced the EPOS Cubed—Elements of Value to highlight areas we’re focused on:
- Saves Time: We enable your team to perform daily tasks quickly and efficiently.
- Simplifies: We take areas like ‘purchasing‘, ‘promotions‘, etc. and streamline complex processes with flexible, intuitive tools.
- Reduces Risk: Keep retail margins healthy with intelligent monitoring features.
- Integrates: Connect seamlessly with top-tier partners and tools providing options so you are not locked into a single provider.
- Connects: Strengthen customer relationships through enhanced engagement.
- Reduces Effort: Reduce unnecessary steps and provide access to critical data easily, and on-demand.
- Reduces Cost: Eliminate expensive, clunky, hardware, hidden fees and unwanted price hikes.
- Informs: Access real-time insights to make better decisions.
These aren’t just features—they’re the building-blocks of how our software is created.
Why 2025 is the Year to 'Get EPOS Right'
As you plan for the year ahead, ask yourself (and your team!): Is my current EPOS system fit for purpose in 2025?
Here’s why you might want to rethink your provider:
- Legacy Systems Are Limiting: Older, on-premise systems can’t keep pace with the demands of today’s retail environment. They’re costly to maintain, difficult to upgrade, and lack the flexibility retailers need.
- Cloud-First Solutions Are the Future: Cloud-based platforms, like EPOS Cubed, offer scalability, real-time updates, and cost savings. They’re designed to grow with your business, not hold it back.
- Customer Expectations Are Changing: Consumers demand seamless experiences across in-store and online channels. Your EPOS system should enable, not hinder, this transformation.
Start Your Journey with EPOS Cubed
Don’t settle for legacy on-premise solutions and purely-for-profit supplier ‘thinking‘.
Such things are outdated and short-sighted in equal measure, and won’t support your businesses growth into the future.
At EPOS Cubed, we support Retailers… Whether that means your family at home or your colleagues at work. 💚
We’re pioneering the next generation of EPOS software and technology solutions—built for scalability, flexibility, and supported by a genuine desire to improve things for our customers, colleagues and communities.
Here’s how you can be a part of the EPOS Cubed journey:
- Learn More: Dive deeper into our mission by subscribing to our Blog for industry insight and news on upcoming features.
- Stay in the Loop: Subscribe to our newsletter for exclusive updates, sneak peeks, and insights that keep you ahead.
- Be Part of the Conversation: Share your thoughts with us and help shape the future of retail technology.
It’s time to Rethink Retail with EPOS Cubed—because you deserve better.
